Shipping to the UK and the US - At present, we do not offer shipping services to the UK or the US. This decision is due to differing flame retardant restrictions in the UK compared to the rest of the EU. As for the US, shipping large cargo from our warehouse in Sweden not only incurs significant costs but also poses a substantial risk of shipping damages.
We have the possibility to arrange deliveries abroad to a few number of countries, with Delego.
- Delivery - Please observe that the delivery only goes as far as the street/entrance of the address. Please assist the driver with the unloading of the goods.
- Transport risks - For longer transports, such as to countries outside our Swedish delivery area, we cannot guarantee the same secure shipping and safe handling of the goods. Therefore, we can not take responsibility for the goods that leave our Swedish warehouse. Any damaged goods cannot be returned or replaced.
For deliveries abroad to countries that are not part of our standard area of delivery with Delego (see above), we recommend that you personally book an international delivery with collection from our warehouse in Jordbro, Sweden.
Our Freight Forwarding Service can also deliver the goods to a suitable terminal in Sweden that is closer to any national border. It is important to organize collection the same day as the goods are booked to be delivered to said terminal since most terminals cannot hold goods for an extended period of time.
However, at your request, we will of course assist you in booking an international delivery with a suitable shipping company. The same terms do not apply as our international deliveries differ from our standard deliveries.
These international deliveries, outside our standard area, often involve a greater risk-taking than usual, due to more transshipments before the final destination. The risk increases for products that cannot be packed and secured firmly on pallets. Feel free to ask us what applies for the specific products you are interested in. Several products are more suitable for long deliveries than others.
We will contact a suitable forwarding agent and get a final shipping price prior to you booking your international shipping. This amount is paid by you as a customer before delivery.
When we book this international delivery, you will approve an agreement from us where you take on the risks of this transport.
